Your own helmet if desired, backpack with the following as there are only baskets on select bikes - water, hat, sunscreen, food, drinks, appropriate clothing for the weather, strap for tying down bags to bike at your own discretion

Children 16 years and over are able to ride an E-bike (at the desretion of staff based on height and ability) Please note that anyone under the age of 18 has to have a parent or guardian present with them.

Bookings are not required but are strongly recommended as walk-ins are charged 15% more and are on a first-come first-served basis. Please also note that our rental times are 10 am - 3pm OR 3 pm - 8pm for half day rentals. Full day rentals are from 10 am - 8pm.

Whilst you can come in at any time it is advised you come at the start time in order to get the most out of your rental.

Yes. Please get in contact with us via phone or email for long term rates

Yes. Helmets are mandatory on both the Vallet Trail and the roads. We send every rental of a bike out with a helmet that must be worn at all times.

Penalties will apply for running over your booked time as this can affect bookings for the rest of the day. If you feel you are going to run over your time booked please call us.

We suggest arriving 10 mins before your booked time in order to complete waivers, fit helmets, and go over the bikes. If you are late you are essentially eating into your riding time, no extensions will be given as this will affect bookings for the rest of the day.

You are welcome to return your bike earlier than what you booked although please keep in mind no refund will be given for any time not used.

We will gladly refund 100% of the booking cost if canceled 48 hours before your booking. A refund of 50% of the booking cost will be given if canceled inside the 48-hour period with the exception of day of cancellations which will not be eligible for a refund. No-shows are not eligible for a refund.

Unfortunately the weather is out of our control meaning we are unable to provide refunds/move your booking if it rains on the day you have booked.

No. All minors must be accompanied by a parent or guardian, we will not accept friends signing for you.

Siblings can be considered guardians as long as they are over 25.